Patient Information and Resources

A Positive Healing Experience

At Saint Vincent Hospital, we strive to make your experience with us as welcoming and comfortable as possible. Our promise to you is that you will be treated with respect and given excellent service with safety and quality care as our top priorities.

As part of making your stay more enjoyable and reducing commotion during late hours, we’ve created a “Quiet Time” program that is in effect from 8 p.m. to 9 p.m. While visitors are still allowed, this quiet time helps create a restful environment for you to rest and heal, while allowing for visits from family and friends when you need them.

Our promise to you is that you will be treated with respect and given excellent service with safety and quality care as our top priorities.

A Tradition of Excellent Care

At Saint Vincent Hospital, we have been serving the health care needs of the Worcester community and central Massachusetts for more than 100 years. Countless families have entrusted their care to our doctors’ capable hands, and we continue to uphold the spirit of excellence that has made us a vital part of the community for all these years. 
  • Important Safety Information

Easy Access to Your Health Resources

No matter what brings you through our doors, you and your family will be treated with skilled and compassionate care when you visit Saint Vincent Hospital. Our team of health care professionals is dedicated to providing individualized treatment that respects each person’s unique needs.

Here you’ll find everything you’ll need to make the most of your time with us — from online pre-registration to information on insurance plans we accept.

We work hard to make sure that you are provided the information and tools you need to make an informed decision as a partner in your own care. 

Looking for a Doctor?

Need help finding a doctor you can trust? We’ve got you covered.

Find a Physician

Find the Care You Need

With a 321-bed hospital, more than 30 specialists in Saint Vincent Medical Group, a state-of-the-art Cancer & Wellness Center and so much more, you’re never far from great care.

See Our Locations

Here to Help

Our team is here to answer any questions you may have — before, during or after your stay. Feel free to call us at (508) 363-5000 with any questions or concerns. We’re happy to help!
ER Check‐In Online tool to make an appointment for your Saint Vincent emergency room visit
All the information you need for registering for your stay with us.
Try our free health risk assessments and get the information you need to help you make health care decisions for you and your family.
Assistance is available for patients who use other languages through our interpreter services. 
Learn about financial support options and insurance acceptance at Saint Vincent Hospital.
Read about legal decisions for patients including advanced medical directives and living wills. 
Find detailed information including directions and maps to help you find your way at Saint Vincent Hospital
Use the Saint Vincent Hospital Mobile App to see current ER wait times.
Easily access and pay your Saint Vincent Hospital bill online.
The Patient & Family Advisory Council works to improve our hospital for patients and their families. Learn more.
Get 24-hour access to your medical records and hospital information using the Saint Vincent Hospital Patient Portal.
Use our online tool to request an appointment with one of our doctors or medical specialists
Learn how to get your patient medical records online or request physical copies.
Tell us about your experience at Saint Vincent so we can share it and help others with their health journey
The Pastoral Services Department at Saint Vincent Hospital helps meet your spiritual needs.
Tell us about your patient experiences with our physicians and compassionate caregivers at Saint Vincent Hospital
Find out what to bring — and what not to bring — during your stay at Saint Vincent Hospital.
Learn what you can expect during your stay at Saint Vincent Hospital.
As a patient at Saint Vincent Hospital, you have rights. Learn about them here. 
Read about our Saint Vincent Hospital Non Discrimination Notice and Language Assistance Services.